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The Perils of Public Wi-Fi: Safeguarding Your Online Banking

In today’s digital age, public Wi-Fi networks have become ubiquitous, offering convenience and connectivity to individuals on the go. However, as an IT technician at Will Get IT Done, I feel compelled to shed light on the potential dangers associated with using public Wi-Fi networks, especially when it comes to online banking. In this comprehensive article, we will delve into the risks posed by unsecured networks, explore the capabilities of cantennas, and examine how hackers can procure their targets’ IP addresses. By understanding these vulnerabilities and implementing the necessary precautions, you can safeguard your online banking activities and protect your financial well-being.

 

  1. Unsecured Networks: A Breeding Ground for Bad Actors

 

Public Wi-Fi networks, often found in cafes, airports, and hotels, are typically unsecured or minimally protected. These networks lack the encryption measures necessary to secure your data transmission. As a result, cybercriminals can intercept and capture sensitive information, including usernames, passwords, and even your online banking credentials. This information can be exploited for identity theft or unauthorized access to your financial accounts.

 

To ensure your online banking security, it is crucial to understand that unsecured networks should be approached with caution. Whenever possible, opt for secured Wi-Fi networks that require a password or those provided by trusted establishments. These networks employ encryption protocols, significantly reducing the risk of interception by hackers.

 

  1. Cantennas: Extending Wi-Fi Range and Enhancing Threats

 

One of the tools that cybercriminals may employ to exploit public Wi-Fi networks is the cantenna. A cantenna is a device that extends the range of a Wi-Fi signal, allowing hackers to eavesdrop on unsuspecting users who believe they are securely connected to a legitimate public network.

 

Remarkably, cantennas can be constructed using inexpensive parts and basic technical knowledge. By repurposing a metal can, such as a Pringles can, and attaching a directional antenna, individuals can create a powerful Wi-Fi extender. This amplifies the reach of hackers, enabling them to intercept data from users who unknowingly connect to their malicious network.

 

  1. IP Addresses: The Digital Identity Trail

 

Every device connected to the internet possesses an Internet Protocol (IP) address, a unique identifier that serves as the device’s digital identity. Cybercriminals can exploit IP addresses to track online activities and potentially gain unauthorized access to online banking accounts.

 

When connected to public Wi-Fi, your IP address is exposed and vulnerable to exploitation. Hackers can monitor and record IP addresses, identifying potential targets for their malicious activities. Armed with this information, cybercriminals can launch targeted attacks, such as phishing attempts or malware distribution, aimed at stealing sensitive banking information.

 

To protect your IP address and minimize the risk of being targeted, it is essential to take certain precautions. Utilize a virtual private network (VPN) while accessing public Wi-Fi networks. A VPN encrypts your internet traffic, making it extremely difficult for hackers to intercept and decipher your data. Additionally, be cautious when sharing personal information online and ensure that your devices are equipped with up-to-date security software to mitigate potential risks.

 

Summary:

As an IT Technician and Computer Consultant at Will Get IT Done, I cannot stress enough the importance of prioritizing your online banking security, especially when using public Wi-Fi networks. The risks associated with unsecured networks, the accessibility of cantennas to cybercriminals, and the traceability of IP addresses underscore the need for caution and proactive measures. By adhering to the protective measures outlined in this article, such as using secure networks, employing VPNs, and staying informed about potential threats, you can significantly reduce the risks associated with online banking on public.


Author Bio:

Jonathan Snide is a seasoned IT professional with a passion for cybersecurity. With several years of experience in the industry and a Bachelor of Science degree in Information Systems Technology, Jonathan has developed a deep understanding of the intricacies of keeping data safe in the digital world.

 

Close-up of human hand repairing computer

Expert Computer Repair in Annapolis, Maryland: Your Go-To Guide for Seamless Solutions


Local Computer Support

In Annapolis, Maryland, where technology plays a vital role in both personal and professional endeavors, encountering computer issues can be a major setback. When your computer fails to function optimally, it’s crucial to have a reliable resource to turn to for expert computer repair services. In this comprehensive guide tailored specifically for Annapolis residents, we’ll provide you with easy-to-understand tips and recommendations to address common computer problems, ensuring smooth and efficient computing experiences in the heart of this charming city.

 

If you already know you need expert help: Request Support Here or check out our Computer Repair Services Page

 

Common Computer Issues

As an Annapolis resident, you may face various computer-related challenges. Here are some prevalent issues you might encounter:

  1. Slow Performance: Is your computer running frustratingly slow? Insufficient memory, malware infections, or fragmented hard drives can contribute to sluggish performance.
  2. Virus and Malware Infections: Annapolis’ active online community can make your computer vulnerable to viruses, spyware, and other malicious software, impacting its functionality and security.
  3. Hardware Failures: Components like hard drives, RAM modules, and power supplies can fail over time, leading to system instability and potential data loss.
  4. Blue Screen of Death (BSOD): If you frequently encounter the dreaded Blue Screen of Death, it’s often an indication of underlying hardware or driver issues that require professional attention.
  5. Network Connectivity Problems: In a city where staying connected is essential, network connectivity issues, such as slow or unreliable internet connections, can be highly disruptive.

 

Professional Computer Repair Services in Annapolis

When facing complex computer issues, it’s advisable to seek professional computer repair services. Here are the benefits of relying on experts in Annapolis:

  1. Experienced Technicians: Professional computer repair services in Annapolis have a team of skilled technicians with extensive knowledge and expertise in diagnosing and resolving a wide range of computer problems.
  2. Efficient Diagnostics: Experts employ advanced tools and diagnostic techniques to identify the root cause of computer issues accurately. This ensures that the right solutions are applied promptly.
  3. Hardware Repairs and Upgrades: Professional computer repair services can handle hardware repairs and upgrades, such as replacing faulty components or installing additional memory, optimizing your computer’s performance.
  4. Virus and Malware Removal: With the increasing prevalence of cyber threats, professional technicians have the necessary tools and expertise to detect and remove viruses and malware effectively, safeguarding your data and privacy.
  5. Data Recovery Services: In the event of data loss due to hardware failures or accidental deletion, professional computer repair services offer data recovery solutions to retrieve valuable files and restore them whenever possible.

 

Maintaining Computer Health and Preventing Issues

While professional computer repair services in Annapolis are readily available, proactive maintenance can help prevent common computer problems. Here are some essential tips:

  1. Regular Software Updates: Keep your operating system, antivirus software, and other applications up to date to ensure you have the latest security patches and performance enhancements.
  2. Data Backups: Create regular backups of important files and documents to protect them from hardware failures, accidents, or malware attacks. Use external hard drives or cloud storage solutions for added safety.
  3. Internet Security: Invest in robust antivirus and firewall software to protect your computer from online threats. Be cautious when clicking on suspicious links or downloading files from unknown sources.
  4. System Cleanup: Perform regular disk cleanup to remove unnecessary files, temporary data, and clear browser caches, freeing up valuable storage space and optimizing system performance.
  5. Proper Ventilation: Ensure that your computer’s cooling system is clean and unobstructed. Keep the area around your computer well-ventilated to prevent overheating, which can lead to hardware damage.

 

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In closing

Living in Annapolis means relying on your computer for both work and leisure. By understanding common computer issues, utilizing professional repair services when needed, and implementing proactive maintenance practices, you can ensure your computer operates smoothly and efficiently. Remember to seek the expertise of professional technicians in Annapolis for complex problems and to prioritize ongoing computer health to enjoy seamless computing experiences in this vibrant city.

 

 

Human hands repairing a laptop motherboard

Laptop Repair in Annapolis, Maryland: Your Ultimate Guide to Restoring Your Device


A good place to start

In the beautiful city of Annapolis, Maryland, laptops have become an integral part of our daily lives. Whether you’re a student at St. John’s College or a professional working at the Naval Academy, a malfunctioning laptop can disrupt your productivity. That’s why having a reliable guide to navigate the world of laptop repair is crucial. In this article, tailored specifically for our Annapolis residents, we’ll provide you with comprehensive tips and expert advice to get your laptop back up and running smoothly, so you can continue to enjoy everything this historic city has to offer.

 

Common Laptop Issues

As an Annapolis resident, you may encounter various laptop issues. Here are some common problems you might face:

  1. Slow Performance: Is your laptop running sluggishly or taking ages to load? Insufficient memory, malware, or a fragmented hard drive could be contributing factors.
  2. Overheating: Annapolis’ warm and humid climate can exacerbate laptop overheating issues. Dust-clogged vents, malfunctioning fans, or poor airflow can cause your laptop to overheat.
  3. Battery Problems: If your laptop’s battery drains quickly or refuses to charge, it can be frustrating. Aging batteries, faulty power adapters, or software issues could be the culprits.
  4. Broken Screen: Accidents happen, and a cracked or broken laptop screen can be a setback. Physical damage or faulty display connectors may require screen replacement.
  5. Keyboard Malfunctions: Sticky or unresponsive keys can hinder your productivity. Spilled liquids or worn-out keyboard components might be the cause.

 

 

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DIY Laptop Repair Tips

As an Annapolis resident, there are certain laptop repairs you can attempt on your own. Here are some DIY tips to help you:

  1. Cleaning: Annapolis’ coastal location means laptops can accumulate dust and debris faster. Regularly clean your laptop’s keyboard, vents, and fans using compressed air to prevent overheating.
  2. Software Updates: Keep your operating system and antivirus software up to date. Regular updates address security vulnerabilities and enhance performance.
  3. Disk Cleanup: Perform routine disk cleanup to remove unnecessary files and free up storage space. Utilize built-in tools or third-party software for thorough results.
  4. Battery Calibration: If you’re experiencing battery issues, calibrate your laptop battery by fully charging it, then discharging it completely before recharging.
  5. Keyboard Repair: If your laptop keyboard is malfunctioning, gently remove the affected keys and clean beneath them. If that doesn’t work, consider purchasing a replacement keyboard.

 

Seeking Professional Assistance

While DIY repairs can be effective, certain laptop issues require professional help. Here’s when you should consider seeking assistance in Annapolis:

  1. Hardware Repair: Problems with the motherboard, graphics card, or other internal components are best handled by professional technicians.
  2. Data Recovery: In the event of data loss due to hardware failure or accidental deletion, specialized data recovery services can help retrieve valuable information.
  3. Screen Replacement: For cracked or damaged screens, seek professional assistance to ensure a proper fit and minimize the risk of further damage.
  4. Warranty Considerations: If your laptop is still under warranty, attempting repairs yourself may void the warranty. Contact the manufacturer or authorized service centers for assistance.

In closing

As an Annapolis resident, you rely on your laptop to stay connected and productive. By understanding common laptop issues and following the appropriate steps for repair, you can extend the lifespan of your device and avoid unnecessary replacements. Remember to exercise caution and seek professional assistance when needed. With the right knowledge and a little effort, you’ll be able to restore your laptop’s functionality and continue to enjoy the vibrant city of Annapolis to its fullest.

If you need expert advice or assistance please reach out to us and Request Support

tech support - laptop repair - water damage
Will Get IT Done analyzes a computer that injested some beer. Its daughter board got a buzz

Computers rather not drink


Has your computer ingested water or some other liquid?  DON’T try to just turn it on and see.  It only takes a little bit.

If your electronic has gotten wet and is not waterproof – schedule a appointment to have it checked out.  Electronics are fragile. Without inspection the user doesn’t know where water has gotten.  In this image the spill intruded into a connector which carried power. The beer caused the circuit to short and fry the computer.  Will Get I.T. Done can help with some spill damage.  We will help you make a informed decision once we have all the information.

 

Disaster Recovery Server Job November 11, 2022

Disaster Recovery is one of our specialities.  The client had us set up a server in 2009 and over time and through Covid-19, they skipped “unnecessary” expenses like maintenance.  When the machine crashed as they inevitably do, they came straight to us.  Within a hour we had them able to print the reports they urgently needed, and we got the server back up and running and a proper disaster recovery plan.  

photo by Jim Shaffer https://www.jimshaffergroup.com

CEO

William Small

Planning for the inevitable computer failure is the responsible and attainable.  Reach out to us to make sure you have business continuity plan.

 

Fixing a laptop

 

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Call Us @ (443) 336-0491

service@willgetitdone.com

 

Have you dropped your laptop? Is it acting funny or running slowly? Does it seem to be growing louder as time goes on? Before you decide to replace it completely, consider having your laptop repaired.

Repairing a laptop can save you money and can save you from dealing with the headaches of losing data or attempting to move data from one broken device to a new one. Oftentimes, laptop repairs are quick and one can have their device back and running smoothly in no time.

Whether it’s a Mac or PC, whether the screen is broken or the mic stopped working, or whatever the reason, before replacing your laptop try to have it repaired.

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Managed It service Example

Looking for Managed IT Services in Maryland?

Companies of all shapes and sizes seek help from IT companies for their managed IT support services. It is a strategic solution to address the business’s needs who do not have the internal IT staffing to complete necessary tasks.

For some organizations, it is a long-term project in which they need extra assistance, while others seek support for their daily tasks. Whether it is computer help, software support, data help or a combination of various IT needs, managed IT support provides the necessary help that organizations need to function effectively in a modern marketplace.

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Utilise customer experience but get buy in. Taking user stories and try to build ROI. Utilising vertical integration so that as an end result, we be on brand. Take a holistic approach to make the logo bigger. Growing mobile-first design with the aim to make users into advocates.

Managed IT Support proactively helps keep you and your team focused on results

 

 

What is Managed IT Support

If you are unfamiliar with Managed IT, it is a service in which businesses can outsource their IT duties. This is often done on a flat fee basis and allows businesses to ensure 24/7 coverage of their IT needs when they don’t have the internal capabilities to do so themselves.

Managed IT providers may be hired to handle all the daily IT needs of a company, to lighten the load for their in-house team or to contribute their knowledge to specialty projects.

The ultimate goal of managed IT services is to keep an organization’s IT systems running effectively with little interruption.

There are a number of tasks businesses can utilize this service for:

  • Daily IT needs
  • Cyber and data security
  • Computer and systems support
  • Operating system updates, patches and maintenance
  • Software support and administration

A managed IT service provider should be able to help a business with their most pressing IT needs.

 

Managed IT Options: Full Outsourced IT or Co-Managed IT

Like previously mentioned, the purpose of managed IT is to help businesses with whatever IT needs they may have. This may take the form of filling in the gaps for an internal IT staff or being responsible for all of a business’s IT duties in place of an internal IT team.

Because every business’s needs vary, the options available are also varied. There are two main ways an IT firm can help.

Co-Managed IT

One option for managed IT services is a co-managed approach in which the outsourced company works in conjunction with an organization’s internal IT staff. Sometimes in-house staff need a helping hand and the additional tools that a full suite of tools a managed service provider has at our disposal. This doesn’t mean that the internal staff is incompetent, it simply means there’s more work than time allows or there is special expertise needed.  Sometimes there is a internal team member who functions as a part time IT person.  There are times when a hybrid approach can work to provide the best managed IT support.

By working through a co-managed approach, an outside vendor is capable of assisting your internal staff in day-to-day management, maintenance, or for projects where they need an extra set of hands.

When pursuing this option, communication is vital. It’s important for the internal staff to work closely with the outsourced company to ensure everyone knows their roles and responsibilities and nothing falls through the cracks.

 

Full-Outsourced IT

The other option is for the outsourced company to handle all of a company’s IT needs. When it comes to fully outsourcing your IT needs you must understand two things. 1) Your organization’s goals and IT needs. 2) The capabilities of the outsourced company.

There are a number of duties that can be fulfilled daily. An organization must know what they need before hiring someone to fulfill the technological responsibilities or else the support will become reactionary. This is better than no support but it will not lead to efficient or smooth operations. If you aren’t sure what your tech needs or goals are, a skilled IT expert can likely consult with you to help you understand what your potential needs are.

When it comes to fully outsourcing your IT, you must also ensure the company is capable of meeting your needs. Expertise and manpower are two vital pieces of ensuring the company is adequately equipped to handle your needs. But, you also must consider their ability to build a relationship with you and truly understand your business’s needs.

 

The Services you can expect from a Managed IT provider

No two IT providers are the same. Every company has different capabilities and services they offer. While you may see variations in services offered from company to company there are a number of services you can expect to see wherever you go.

 

On-site support

If you hire a local IT firm, they will likely provide on-site support. This service can be used for maintenance, helping employees with their tech needs, troubleshooting issues, fixing devices etc.

In fulfilling day-to-day operational IT needs this is necessary as most things such as computer repair, virus removal, etc. have to be done on the physical device.

 

Network administration

Many US businesses rely on Wifi to run efficiently. When a business’s network does not work properly, they lose employee productivity which ultimately means they are losing money.
An IT professional can help with a number of Wifi issues, including getting new devices online and connected properly, fixing loss of connectivity issues, identifying dead areas and improving wifi strength/speed.

 

Software support

New software can cause huge headaches for companies especially when their staff is unfamiliar with the software or is not tech-savvy. This not only can cause frustration among employees but can lead to loss of productivity and downtime as they try to figure things out.

With support, new software becomes less of a productivity killer. A tech expert can help with the installation, setup, training and security of new software. This is especially helpful to have as new employees and devices are brought to the establishment.

 

Data security and backup

Just as important as an organization’s physical tech needs, is the data within them. A loss of data or a virus spreading through their company’s network can not only cause financial loss due to lost productivity but can also cause a company to lose clients or face legal consequences if client data was lost.

An IT expert can help businesses protect their organizations with virus protection, virus removal, data backup and data recovery. Without these services, many businesses can find themselves in a dire situation or lose days of productivity.

 

Remote Monitoring and Preventative Maintenance

Speed is one of the biggest factors when it comes to minimizing downtime and reducing the financial impact of an IT issue. With remote monitoring, IT issues can be identified sooner allowing a business to proactively address the issues before they become a major problem.

 

Support and Consulting

Sometimes the most impactful service an organization can utilize is that of a consultant or having someone who stands by for whatever needs they may have. Some businesses aren’t aware of all their IT needs, or they are growing so rapidly that the needs are constantly changing and require the assistance of someone who can navigate them through the technological changes of their company.

A managed IT provider will be able to use their expertise and knowledge to guide a company through any questions or support they may need.

 

Choosing the right Managed IT Service Provider in Maryland

There are many IT providers and each differs in their capabilities, expertise, customer service, services offered and ability to build relationships with their clients. Every client they assist is also very different with varying IT needs. Because of this, it’s important to find the IT company that is best suited for you and your organization.

Here are a few factors to consider when looking for an IT provider:

  • Expertise/knowledge
  • Capabilities / Services Offered
  • Location
  • Price
  • Personability

It’s necessary for the IT company to be competent in handling your needs but there’s more to it than that. They must also have the qualities that allow them to service your needs well.

At Will Get It Done It, we are a local Annapolis Maryland based IT firm offering in-person (and remote) support for businesses across the area. We are capable of managing large environments and nimble enough to provide a personal touch for even our smallest of clients. No matter if it’s devices, software, WiFi or data needs, we have the expertise to help. Give us a call to see if we are the right fit for your managed IT service needs.

 

man dressed as super IT provider

 

Finding a good IT provider in Maryland can sometimes be a challenge. Not only are there many options, it’s hard to know for sure if the company you choose will do a good job.

We want to help you make the process less stressful and give you confidence in finding the right person or team for the job. To help, we’ve put together our top considerations that will help you find the best solution for your needs.

At the end of the day you will still have to contact some companies to know for sure, but with these recommendations, you will know immediately whether or not the company you are in contact with is right for you.

It doesn’t matter whether you are looking for It services for your business or home, how you choose a provider will be the same. If you have any questions, or simply want to skip the headache of researching companies feel free to give us a call.

Now then, let’s get into the 5 things to consider when choosing an IT service provider.

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Outsource or Hire

 

Many small businesses face the decision of whether it’s best to outsource IT services or hire someone internally. We are here to help your business make these decisions using by applying best practices based on your needs. We have summed up the benefits of both to help you choose the best case for your business. If you have questions, please call us to discuss the benefits of outsourcing IT vs hiring internal staff. 

Continue reading “In-House vs Outsourcing IT: What’s Best for Business?”