William Small
CIO
William Small is a native of Annapolis, MD. While attending Anne Arundel Community College, Will worked in database management and began his career as owner of Will Get IT Done through a series of word-of-mouth referrals. His natural curiosity for problem-solving and his commitment to helping others laid the foundation for what would become a trusted name in local IT services. What started as a small side business quickly evolved into a full-service operation, built on reliability, technical skill, and genuine care for the people he served.
As Will continued to grow his expertise, he expanded his skill set to include hardware repair, software troubleshooting, cybersecurity, and data recovery. His hands-on approach and willingness to tackle any challenge earned him a reputation as the person who could truly “get it done.” Over time, his client base grew beyond individuals to include small businesses, nonprofit organizations, and professional offices throughout central Maryland. Each project became an opportunity to make technology simpler, safer, and more accessible for everyone involved.
Driven by a community-first mindset, Will incorporated his values into every aspect of his business. He believes that technology should empower people—not frustrate them—and that quality service starts with listening to clients’ needs. Whether helping a local business recover lost data or optimizing a family computer, he approaches every task with precision and patience.
Today, Will Get IT Done continues to reflect the same core principles that launched it: integrity, technical excellence, and community support. From one-on-one consultations to large-scale IT solutions, William Small’s dedication has built lasting relationships and contributed to Annapolis’s growing network of small business success stories. His journey remains a testament to what’s possible when passion and purpose align in service to others.
Will’s vision for the company is to provide excellent computer support for local businesses and individuals. His goal has always been to make technology approachable, dependable, and empowering for everyone who depends on it daily. By focusing on strong customer relationships and high-quality service, Will has built a company that values integrity, communication, and results. He believes that no one should feel overwhelmed or left behind by technology, and he continues to lead Will Get IT Done with that mission in mind.
Beyond his work in IT, Will is deeply engaged in the Annapolis community. Having served for years on the Annapolis Transportation Board, he has contributed his time and expertise toward improving local infrastructure and accessibility. His involvement reflects his broader commitment to civic responsibility and helping his hometown thrive.
A true entrepreneur, Will operates several businesses spanning technology, marine services, and wellness, each rooted in his desire to create meaningful connections and provide practical value. When he’s not working, Will enjoys sailing the Chesapeake Bay, bicycling through local trails, gardening, and spending quality time with his family. These activities keep him grounded and remind him of the importance of balance—a philosophy that continues to shape his leadership and his life.
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Jonathan Snide
Computer consultant
Let Us Help
The first step in dealing with IT obstacles is recognizing that you need help. After that, we make it easy! At Will Get IT Done, we understand how frustrating technology issues can be—especially when they interrupt your business operations or daily routine. Whether it’s a slow computer, lost data, or network troubles, we’re here to simplify the process and get you back on track quickly. Our team is committed to taking the stress out of IT by providing reliable, friendly, and professional support every step of the way.
Once you reach out, we begin with a clear and thorough diagnosis to understand the issue and identify the best solution. From there, our experts handle the technical details—so you don’t have to. We pride ourselves on explaining things in plain language, keeping you informed without the jargon. Whether you need on-site repairs, remote assistance, or full-scale system upgrades, we tailor our services to fit your unique situation.
Our goal is to keep your technology working for you, not against you. That means setting up preventive measures like data backups, cybersecurity protections, and system maintenance plans to reduce future problems. By ensuring your devices and networks run smoothly, you can stay focused on what really matters—your business, your work, and your peace of mind.
At Will Get IT Done, we believe that great IT support isn’t just about fixing what’s broken—it’s about building long-term trust and creating systems that empower you. When you need help, you won’t face complicated procedures or endless waiting. You’ll get responsive, local support from a team that genuinely cares. Technology should make your life easier, and with us by your side, it will. Let us handle the tech, so you can focus on moving forward with confidence.