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We often wonder where the best value for your dollar is. Do you need a nerd? Do you need something cheap, fast and loose? Do you need professional tech support that values your long term budget?

When a cheaper geek is actually more costly

Everything depreciates except services. Everything has value. If you are waiting for a computer you are paying for your time.

We are your local professional computer consulting. For prompt, effective support for your Apple computer, Windows computer, iPad, and phone, we are here! Our location is easy to get to and our at home computer support is only a few dollars more in the Annapolis area. We provide a geek to go to your small office as well.

Do you need in home tech support for seniors? We have you covered. Our technicians are ready to help you. Some of our services include:

  • Advanced remote control setup
  • Home Audio and Video system support
  • Email troubleshooting
  • Printer and scanner diagnosis and repair
  • Wireless network signal strength and speed

Will Get I.T. Done In Home Computer Support for Seniors.

We provide prompt, professional tutoring and support to seniors for basic tech support, administrative assistance, bookkeeping, phones and tablets.  

Our technicians are patient and thorough. We are skilled with Mac, Windows, ChromeOS, Android, iPadOS, and any other platform you may be using.  

Are you a senior in need of in-home tech support? Look no further! Our team specializes in providing reliable and friendly assistance for seniors with their technology needs. Whether you are struggling with setting up a new device, navigating through software, or need help troubleshooting issues, we are here to help. Our experienced technicians will come right to your home, ensuring that you receive personalized support in the comfort of your own space. Don’t let technology overwhelm you – let us take care of it while you focus on what matters most. Contact us today to schedule your in-home tech support appointment.

Once we have gotten acquainted we are better able to provide tech support remotely where we can save you money with our reduced half hour minimum charge. 

 

 

Lightroom Performance Upgrade

After Performance Improvements

Need a performance upgrade?

Our customer had issues with using Adobe Lightroom to organize his photos – it was effectively ineffective because he would wait for hours for it to respond after making a small change. When we were done with his performance upgrade the computer was responding to him very quickly and he could work without being frustrated.

The background is the customer’s computer as we had taken it apart. We did the work at their location.

Second picture shows the performance improvements

  • Graphics Card Overheating: The Silent Nemesis
  • Optimizing Settings for Peak Performance
  • Meeting the Latest Game Requirements: Stay Ahead of the Game
  • When to Seek Professional Advice from Will Get IT Done

     

Level Up Your Gaming Experience: A Comprehensive Guide to Gaming PC Maintenance

 

With the cost of graphics cards, CPUs and RAM these days, the importance of maintaining a healthy gaming PC cannot be overstated. A well-maintained system not only ensures seamless gameplay but also extends the lifespan of your gaming rig. In this article, we will delve into some essential maintenance tips specifically tailored to gaming PCs, addressing common issues like graphics card overheating, optimizing settings for peak performance, and knowing when it’s time to seek professional advice from professionals.


1. Graphics Card Overheating: The Silent Nemesis

 

One of the most common challenges faced by gamers is graphics card overheating. When engaged in intense gaming sessions, your graphics card works overtime, generating substantial heat. To combat this, it’s crucial to keep an eye on temperatures and invest in adequate cooling solutions.

 

Tip 1: Regularly clean your graphics card and surrounding components to remove dust buildup, which can impede airflow and lead to overheating.

 

Tip 2: Consider investing in additional cooling solutions, such as aftermarket fans or liquid cooling systems, to keep temperatures in check during prolonged gaming sessions.

 

2. Optimizing Settings for Peak Performance

 

Gaming PCs come equipped with a multitude of settings that can be tweaked to optimize performance without compromising on visual quality. Adjusting these settings can significantly enhance your gaming experience.

 

Tip 1: Experiment with in-game graphics settings to find the right balance between visual quality and performance. Lowering certain settings, such as shadows and textures, can result in smoother gameplay.

 

Tip 2: Keep graphics drivers up to date to benefit from optimizations and bug fixes that can improve overall system performance.

 

3. Meeting the Latest Game Requirements: Stay Ahead of the Game

 

As game developers push the boundaries of technology, the hardware requirements for the latest titles continue to escalate. To ensure your gaming PC can handle the demands of upcoming games, it’s essential to stay informed and upgrade your components when necessary.

 

Tip 1: Regularly check the system requirements for upcoming games to assess whether your current hardware meets the recommended specifications.

 

Tip 2: Plan upgrades strategically, focusing on components such as the graphics card, RAM, and storage to keep your system capable of handling the latest gaming experiences.

 

4. When to Seek Professional Advice from Will Get IT Done

 

Despite our best efforts, there may come a time when professional assistance is required. Will Get IT Done offers expert services to diagnose and address complex gaming PC issues. If you experience persistent performance issues, crashes, or unusual system behavior, it’s advisable to seek professional advice from Will Get IT Done.

 

Maintaining a gaming PC is a proactive approach to ensuring a smooth and enjoyable gaming experience. By implementing these maintenance tips and seeking professional advice when needed, you can keep your gaming rig in peak condition, ready to tackle the latest gaming challenges with ease. Remember, a well-maintained gaming PC is not just a tool; it’s the gateway to extraordinary virtual worlds.

 

Author Bio:

Jonathan Snide is a seasoned IT professional with a passion for cybersecurity. With several years of experience in the industry and a Bachelor of Science degree in Information Systems Technology, Jonathan has developed a deep understanding of computers and the intricacies of keeping data safe in the digital world.

 

Table of Contents

  • Understanding Remote Computer Support:
  • Benefits of Remote Computer Support:
  • Limitations of Remote Computer Support:
  • When to Seek In-Person Support from Will Get I.T. Done:

Remote Computer Support: How It Works and When to Use It


 

In the ever-evolving landscape of technology, the way we approach computer support has also undergone a significant transformation. Remote computer support has emerged as a convenient and efficient solution for troubleshooting and fixing issues without the need for physical presence. In this article, we’ll delve into the workings of remote computer support, its benefits, limitations, and situations when it’s the ideal choice. We’ll also explore when seeking in-person support from experts like Will Get I.T. Done becomes necessary.

 

Understanding Remote Computer Support:

Remote computer support involves technicians accessing your computer or device over the internet to diagnose and resolve issues. This process is facilitated by specialized software that allows the technician to view your screen, control your mouse and keyboard, and execute necessary tasks. It’s a real-time collaboration that eliminates the need for the user and the technician to be in the same location.

 

Benefits of Remote Computer Support:

 

Convenience: One of the most significant advantages of remote support is the convenience it offers. Users can get assistance from the comfort of their homes or offices, saving time and eliminating the hassle of transporting the device to a physical location.

 

Quick Issue Resolution: Remote support allows technicians to promptly identify and address issues. This speed is crucial for minimizing downtime and ensuring that users can resume their work or activities without prolonged disruptions.

 

Cost-Effective: Remote support is often more cost-effective for both service providers and users. It eliminates travel expenses for technicians and reduces the overall cost of support services.

 

Global Accessibility: Regardless of geographical location, remote computer support enables users to connect with skilled technicians worldwide. This is particularly beneficial for businesses with a global presence or individuals in remote areas.

 

Limitations of Remote Computer Support:

 

Internet Dependency: The success of remote support heavily relies on a stable and high-speed internet connection. In cases of poor connectivity, the effectiveness of the support session may be compromised.

 

Hardware Issues: Remote support is primarily software-focused, making it less suitable for diagnosing and fixing hardware-related problems. Physical inspection and intervention may be necessary for issues such as faulty components or hardware failures.

 

Security Concerns: While reputable remote support services implement robust security measures, there is always a potential risk associated with granting remote access to your computer. Users must ensure they are working with trusted professionals and use secure communication channels.

 

When to Choose Remote Support:

 

Software Issues: Remote support is ideal for addressing software-related problems, including operating system glitches, software installations, and configuration issues.

 

Performance Optimization: Technicians can remotely optimize your computer’s performance by eliminating unnecessary processes, cleaning up files, and ensuring optimal settings.

 

Training and Guidance: Remote support is valuable for providing users with training and guidance on software usage, troubleshooting techniques, and preventive measures.

 

When to Seek In-Person Support from Will Get I.T. Done:

 

Hardware Failures: For issues like malfunctioning hardware components, a physical inspection and replacement may be required. Will Get I.T. Done offers in-person support to address hardware-related problems effectively.

 

Network and Connectivity Issues: Complex network problems or issues related to physical connections may necessitate on-site support to ensure a thorough examination and resolution.

 

Security Audits and Upgrades: For critical security audits, system upgrades, or installations of new hardware, seeking the expertise of professionals from Will Get I.T. Done in person is advisable to ensure a comprehensive and secure solution.

 

In conclusion, remote computer support has become an invaluable tool in the realm of technology, providing quick and convenient solutions for a variety of issues. Knowing when to opt for remote support and when in-person assistance is necessary is essential for making informed decisions about the health and maintenance of your computer systems. Whether it’s a quick software fix or a comprehensive hardware inspection, the experts at Will Get I.T. Done are ready to provide the support you need, tailored to the specific requirements of your situation.

 

Author Bio:

Jonathan Snide is a seasoned IT professional with a passion for cybersecurity. With several years of experience in the industry and a Bachelor of Science degree in Information Systems Technology, Jonathan has developed a deep understanding of computers and the intricacies of keeping data safe in the digital world.

 

Demystifying the Blue Screen of Death (BSOD)


 

The Blue Screen of Death (BSOD) is a dreaded sight for any computer user, signaling a critical system error that forces the system to crash and display a blue screen with cryptic error messages. In this article, we’ll delve into the reasons behind the infamous BSOD errors, explore how to interpret the error codes, and provide troubleshooting steps for users to identify and resolve these issues. Additionally, we’ll discuss when it’s time to seek professional help, highlighting the expertise of the professionals at Will Get I.T. Done.

 

Understanding BSOD Errors:

 

The BSOD, also known as a Stop Error, occurs when Windows encounters a critical system error that it cannot recover from, leading to a system crash. These errors can result from a variety of issues, including hardware malfunctions, incompatible drivers, corrupted system files, and software conflicts.

 

Error Codes Decoded:

 

When faced with a BSOD, the error message contains a STOP code, a hexadecimal number that provides valuable information about the nature of the error. Understanding these error codes is crucial for effective troubleshooting. Common error codes include “IRQL_NOT_LESS_OR_EQUAL,” “KERNEL_SECURITY_CHECK_FAILURE,” and “PAGE_FAULT_IN_NONPAGED_AREA.”

 

Interpreting the STOP code involves breaking down its components. For instance, “0x000000D1” translates to a DRIVER_IRQL_NOT_LESS_OR_EQUAL error, indicating an issue with a device driver. By researching the specific STOP code, users can gain insights into the root cause of the problem.

 

Troubleshooting Steps:

 

Check Recently Installed Software/Drivers:

Begin by identifying any recent software installations or driver updates. Incompatibilities or conflicts between newly installed programs can trigger BSOD errors. Rollback or uninstall recently added software to see if the issue persists.

 

Run System File Checker (SFC) and Disk Check:

Windows provides built-in tools like SFC and CHKDSK to scan and repair system files and disk errors. Open Command Prompt as an administrator and run “sfc /scannow” and “chkdsk /f” to address potential file and disk issues.

 

Update Drivers and Windows:

Ensure that all device drivers are up-to-date, especially graphics and chipset drivers. Additionally, keep Windows updated with the latest patches and security updates.

 

Hardware Checks:

Perform hardware checks, including memory and hard drive diagnostics. Faulty RAM or a failing hard drive can contribute to BSOD errors. Windows Memory Diagnostic and manufacturer-specific diagnostic tools can help identify hardware issues.

 

System Restore:

If the issue started after a significant change, using System Restore to revert the system to a previous state can be effective. This can undo changes without affecting personal files.

 

When to Seek Professional Help:

 

Despite these troubleshooting steps, some BSOD errors may persist, indicating more complex issues. If users find themselves stuck in a cycle of recurring BSODs or if the error seems beyond their expertise, it’s time to bring in professionals. Will Get I.T. Done offers a team of skilled technicians experienced in diagnosing and resolving intricate system issues. Their expertise extends to both hardware and software, ensuring a comprehensive solution to BSOD problems.

 

The Blue Screen of Death may be daunting, but with a clear understanding of its origins, the ability to interpret error codes, and a systematic approach to troubleshooting, users can often resolve BSOD issues on their own. When the complexities of these errors prove too challenging, the professionals at Will Get I.T. Done stand ready to provide expert assistance, ensuring a swift and effective resolution to any persistent system issues. Remember, with the right knowledge and support, conquering the Blue Screen of Death is within reach for every computer user.

 

Author Bio:

Jonathan Snide is a seasoned IT professional with a passion for cybersecurity. With several years of experience in the industry and a Bachelor of Science degree in Information Systems Technology, Jonathan has developed a deep understanding of computers and the intricacies of keeping data safe in the digital world.

 

 

  • Broken Screens
  • Battery Issues
  • Keyboard Malfunctions
  • Overheating

Laptop Repairs: DIY or Pro

It’s no secret that laptops have become a nearly indispensable part of our daily lives. From work to entertainment, our laptops play a crucial role in keeping us connected. However, like any electronic device, laptops are prone to issues that can hinder their performance. In this article, we’ll delve into some common laptop problems, including broken screens, battery issues, keyboard malfunctions, and overheating, offering insights into DIY fixes and when it’s best to seek the help of a professional like the ones here at Will Get I.T. Done.


Broken Screens:

One of the most frightening issues laptop users can face is a broken screen. Whether it’s due to an accidental drop or some other impact, a shattered display can render your laptop unusable. For a DIY fix, you can purchase a replacement screen online and follow step-by-step tutorials available on various tech forums. However, replacing a laptop screen requires precision and technical know-how. If you’re not comfortable doing it yourself, seeking professional help from Will Get I.T. Done is the best course of action to ensure a flawless screen replacement.

 

Battery Issues:

Battery problems are a common concern for laptop users. Over time, batteries lose their efficiency, leading to shorter battery life. A DIY fix for this issue involves calibrating your battery, updating device drivers, and adjusting power settings. However, if your laptop battery is swollen, overheating, or not holding a charge, it’s time to consult professionals like Will Get I.T. Done. They can provide a thorough battery inspection and replacement if necessary, ensuring optimal performance and safety.

 

Keyboard Malfunctions:

Spilled drinks, crumbs, and general wear and tear can lead to keyboard malfunctions. For minor issues like sticky keys or debris between keys, a DIY solution involves carefully removing the keys and cleaning the keyboard. However, if the problem persists or if certain keys are unresponsive, it’s advisable to seek professional assistance. Will Get I.T. Done has the expertise to diagnose and fix complex keyboard issues, ensuring your laptop functions seamlessly.

 

Overheating:

Laptops often suffer from overheating due to dust accumulation in cooling vents, faulty fans, or heavy workloads. As a DIY fix, users can clean the vents using compressed air, ensure proper ventilation, and avoid using the laptop on soft surfaces that block airflow. If the overheating persists, professional intervention is crucial. Will Get I.T. Done can conduct a thorough inspection, replace faulty cooling components, and optimize your laptop’s performance to prevent future overheating.

 

In conclusion, while some laptop issues can be resolved with DIY fixes, certain problems require professional expertise. Will Get I.T. Done stands out as a reliable solution for complex laptop repairs, offering a range of services to keep your device in top-notch condition. Remember, a well-maintained laptop ensures optimal performance and a longer lifespan, so don’t hesitate to seek professional help when needed.

 

Author Bio:

Jonathan Snide is a seasoned IT professional with a passion for cybersecurity. With several years of experience in the industry and a Bachelor of Science degree in Information Systems Technology, Jonathan has developed a deep understanding of computers and the intricacies of keeping data safe in the digital world.

 

  • 1. Internal Cleaning
  • 2. Updating Drivers
  • 3. Scheduling Regular System Scans
  • 4. Knowing When to Seek Professional Assistance

Preventative Maintenance Tips

In this article, we’ll explore the significance of preventative maintenance for computers, shedding light on practices that can help users avoid common problems and keep their systems running smoothly.


Understanding the Need for Preventative Maintenance:

 

Many computer users adopt a reactive approach to technical issues, addressing problems only when they become apparent. However, preventative maintenance is all about staying one step ahead of potential problems, ensuring that your computer operates efficiently and experiences fewer disruptions.

 

  1. Internal Cleaning:

 

One often overlooked aspect of preventative maintenance is cleaning the internal components of your computer. Over time, dust and debris can accumulate inside the computer case, obstructing airflow and causing components to overheat. Regularly cleaning the internal components, including fans, heat sinks, and the power supply unit, can prevent these issues. A can of compressed air is a simple yet effective tool for removing dust without causing damage.

 

  1. Updating Drivers:

 

Drivers are crucial software components that enable communication between your computer’s hardware and operating system. Outdated or incompatible drivers can lead to performance issues, system crashes, and even security vulnerabilities. Regularly updating drivers ensures that your computer’s components work harmoniously, optimizing overall performance. Most hardware manufacturers provide regular driver updates on their websites, making it easy for users to stay current.

 

  1. Scheduling Regular System Scans:

 

Malware and viruses can wreak havoc on a computer, compromising data and slowing down performance. To safeguard your system, it’s essential to schedule regular antivirus and anti-malware scans. Many security software programs allow users to set up automatic scans, providing real-time protection against potential threats. This proactive approach significantly reduces the risk of falling victim to malicious attacks.

 

Knowing When to Seek Professional Assistance:

 

While preventative maintenance measures can address many common issues, there may come a time when professional assistance is necessary. Will Get I.T. Done is a service that specializes in providing expert technical support and assistance. If you notice persistent performance issues, unusual error messages, or if your computer becomes unresponsive despite regular maintenance efforts, it’s advisable to seek professional help. Professional technicians can diagnose and resolve complex issues, ensuring that your computer operates at its optimal level.

 

In conclusion, preventative maintenance is the key to unlocking the full potential of your computer. By adopting simple practices such as internal cleaning, driver updates, and regular system scans, users can mitigate the risk of common problems and enjoy a smoother computing experience. When faced with more complex issues, professional assistance from services like Will Get I.T. Done ensures that your computer receives the care and attention it deserves, allowing you to navigate the digital landscape with confidence. Remember, a well-maintained computer is not only a more reliable tool but also a gateway to a more seamless and enjoyable user experience.

 

Author Bio:

Jonathan Snide is a seasoned IT professional with a passion for cybersecurity. With several years of experience in the industry and a Bachelor of Science degree in Information Systems Technology, Jonathan has developed a deep understanding of computers and the intricacies of keeping data safe in the digital world.

 

Optimizing Your Computer for Peak Performance

These days a sluggish computer can be a major hindrance to productivity and efficiency. Fortunately, there are several simple yet effective strategies users can employ to optimize their computers and ensure optimal performance. From cleaning up disk space to managing startup programs and defragmenting hard drives, these techniques can significantly enhance your computer’s speed and responsiveness.

 

  1. Clean Up Disk Space:

Over time, your computer accumulates unnecessary files that can consume valuable disk space, leading to slower performance. Regularly cleaning up disk space is a fundamental step in optimizing your computer. Here’s how you can do it:

 

   – Use Disk Cleanup:

 

     – On Windows, use the built-in Disk Cleanup tool. Simply search for “Disk Cleanup” in the Start menu, select the drive you want to clean, and follow the prompts to delete unnecessary files.

 

   – Uninstall Unused Programs:

 

     – Go through your installed programs and uninstall those you no longer use. This not only frees up space but also helps organize your files and app library.

 

   – Clear Browser Cache and Cookies:

 

     – Web browsers store temporary files that can accumulate

over time. Regularly clear your browser’s cache and cookies to free up space and potentially improve browsing speed.

 

  1. Manage Startup Programs:

Many programs are set to launch automatically when you start your computer, causing it to take longer to boot up. Managing startup programs can significantly improve your computer’s startup time and overall performance:

 

   – On Windows:

     – Open the Task Manager (Ctrl + Shift + Esc), navigate to the “Startup” tab, and disable unnecessary programs. Be cautious not to disable critical system processes.

 

   – On macOS:

     – Open “System Preferences,” go to “Users & Groups,” select your username, and navigate to the “Login Items” tab. Remove unnecessary items.

 

  1. Defragment Your Hard Drive:

While modern computers with solid-state drives (SSDs) may not require defragmentation, traditional hard disk drives (HDDs) can benefit from this process. Defragmentation organizes fragmented data on the disk, improving read and write speeds:

   – On Windows:

     – Use the built-in “Optimize Drives” tool. Search for it in the Start menu, select the drive, and click “Optimize.”

   – On macOS:

     – Macs handle file fragmentation automatically, so defragmentation is generally not necessary. However, optimizing storage through the “Storage Management” tool can be beneficial.

 

  1. Regular Software Updates:

Keeping your operating system and software up to date is crucial for optimal performance. Software updates often include performance enhancements, bug fixes, and security improvements. Enable automatic updates or regularly check for updates to ensure your system is running the latest versions.

 

  1. Upgrade Hardware Components:

If your computer still struggles with performance after implementing the above optimizations, consider upgrading certain hardware components. Upgrading your RAM, switching to a solid-state drive (SSD), or updating your graphics card can breathe new life into an aging system. Will Get IT Done provides all of these services.

 

By incorporating these strategies into your computer maintenance routine, you can ensure that your device operates at its peak performance, offering a seamless and efficient user experience. Regularly cleaning up disk space, managing startup programs, defragmenting hard drives, and staying up-to-date with software updates are essential steps in maintaining a fast and responsive computer. Implementing these practices will not only enhance your productivity but also extend the lifespan of your computer.

 

Author Bio:

 

Jonathan Snide is a seasoned IT professional with a passion for cybersecurity. With several years of experience in the industry and a Bachelor of Science degree in Information Systems Technology, Jonathan has developed a deep understanding of computers and the intricacies of keeping data safe in the digital world.