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Shelly Row testimonial on Will Get I.T Done

Learn more about WillGetITDone

WillGetITDone was founded almost by accident when William Small, an Annapolis native and technology enthusiast, was recommended to help a local small business fix its computer network. What started as a favor quickly grew into a trusted local IT service. The satisfied customer spread the word, and before long, new clients began reaching out. From those humble beginnings, WillGetITDone evolved into a full-service technology support company known for reliability, expertise, and personal attention.

Since 2001, Will and his team have proudly served hundreds of clients throughout Annapolis, Anne Arundel County, and the greater Maryland region. Their client base includes small businesses, non-profit organizations, and private individuals who rely on dependable technology solutions to keep their operations running smoothly. Over the years, many customers have become long-term partners, returning time and again for trusted service and straightforward advice.

Learn More with WillGetITDone: We provide expert support for Windows and Mac computers, as well as tablets, smartphones, printers, and other electronic devices. Whether you’re facing a system crash, slow performance, data loss, or network issues, our goal is to get your technology back to full strength quickly and efficiently. We also help businesses stay secure and productive through regular maintenance, software installation, virus removal, and system optimization.

When a project requires specialized expertise, WillGetITDone partners with a network of professionals to meet broader needs. Our extended services include graphic design, database creation, web content development, and IT consulting, ensuring every aspect of your digital presence is cohesive and high-performing.

We are flexible in how we work with our clients—offering both on-site support and in-office repairs from our conveniently located Annapolis office. For urgent issues, our team is just a phone call away and ready to respond quickly to get you back up and running.

What sets WillGetITDone apart is our commitment to superior, personalized service. We believe that technology should make life easier, not more complicated, and we take pride in translating complex problems into clear, effective solutions. Whether you need a one-time fix or ongoing support, we treat every job with the same care, precision, and professionalism that has earned us the trust of the community for over two decades.

Continuing Our Story and Commitment to Excellence

From the very beginning, WillGetITDone has been built on relationships, trust, and a genuine desire to help people solve their technology problems. What began as one person helping a friend’s business has grown into a local success story driven by word-of-mouth referrals and repeat customers. We believe that when technology works well, people can focus on what truly matters — running their businesses, serving their communities, and connecting with others. That belief guides everything we do.

Over the years, our services have expanded to keep up with the rapid pace of technological change. As computers, phones, and networks have become more advanced and essential, so have our capabilities. Today, WillGetITDone provides comprehensive IT solutions, from system tune-ups and virus removal to network configuration, data recovery, and system migrations. We help businesses upgrade to the latest operating systems, including full disk imaging and data transfers, ensuring smooth transitions without downtime or lost files.

For small business owners, we understand that technology is the backbone of daily operations. That’s why we offer reliable consulting and proactive maintenance, helping clients stay ahead of problems before they arise. Whether you need secure data backups, software support, or remote access setup, we tailor every solution to fit your unique needs and budget. Our mission is simple — to make sure your systems are dependable, secure, and optimized for performance.

In addition to our technical expertise, we take pride in being part of the Annapolis community. As a locally owned and operated business, we know the value of personal connection and the importance of supporting fellow small businesses and organizations in the region. Our clients include everyone from local shops and schools to law offices, churches, and non-profits. Each project gives us the opportunity to strengthen our ties with the community we love and call home.

At WillGetITDone, customer service is not just a department—it’s the foundation of our philosophy. We take time to listen, explain solutions in plain language, and ensure every client feels confident and informed about their technology. We believe good service means being available when you need us most, whether that’s troubleshooting a sudden issue, setting up new equipment, or planning a long-term IT strategy.

Looking ahead, our commitment remains unchanged: to offer honest, expert, and affordable IT services backed by decades of experience. We continue to evolve with the latest innovations while staying grounded in our original purpose — helping people make the most of their technology. With WillGetITDone, you can always expect personalized support, fast response times, and lasting solutions designed to keep your digital world running smoothly.

Learn More About Our Promise for the Future

As technology continues to evolve, so does WillGetITDone. What began as a one-person operation fueled by curiosity and community has grown into a trusted name in IT services throughout Maryland. Yet even as we expand our expertise, our focus remains exactly where it started — on people. We believe great technology is only as good as the comfort, confidence, and peace of mind it brings to the people who use it.

At WillGetITDone, we are constantly learning and adapting to stay ahead of the curve. From modern cloud solutions and data protection to system upgrades and cyber security, we make sure our clients benefit from the latest innovations without the overwhelm that often comes with them. We translate complex tech into simple solutions, ensuring that every business, household, and individual we serve feels empowered, not confused.

Our mission is to build long-term relationships based on reliability, honesty, and exceptional service. Many of our clients have trusted us for years because they know we’ll always do what’s right — even when that means going the extra mile. Whether we’re saving important data, restoring a downed network, or helping you plan your next big digital step, we take pride in being the dependable team you can count on.

We also recognize that every client is unique. That’s why we don’t believe in one-size-fits-all IT. We take time to understand your needs, explain your options, and deliver solutions that match your goals. You’ll never get impersonal service or confusing jargon — just real help from real people who care.

As we look toward the future, WillGetITDone remains committed to keeping technology simple, secure, and stress-free. We’re here to make sure you can focus on what truly matters — running your business, living your life, and trusting that your technology will always keep up.

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