Posted on March 5, 2018November 8, 2019 by wgid

Diagnosing Computer Issues

If your computer is not working right, be prepared to call someone for help. It’s great to have an IT department but most of us don’t. Users often end up spending long hours on the phone with far away tech support not getting much fulfillment. That’s why you have Will Get I.T. Done

Before the steam whistles out of your ears, proactively give us a call. We want to help and we’re good at it. It costs more in time, frustration, and lost work to wait and hassle with the distant tech help.

Check the connections. Are the cords ok? They can be damaged by being stepped on or vacuumed, or who knows what.
Does the monitor say something like “The display is working, but no signal present?” If so make sure it’s plugged in.
Is the computer on? Are lights on? Fans making noise? If it’s on and not responding, push and hold the power button until it turns off, or unplug it, wait a few seconds, plug it back in and try again.
Did you just run a program you downloaded and might have infected your computer with a virus? If so, it might be better to get service, or you can try a online virus scanner at http://housecall.trendmicro.com
No internet? Did you pay your bill? Look at the modem. Is the Internet light lit up? You might try unplugging and plugging back in your modem and router’s power cords to reset them.
Do you get a blue screen with incomprehensible information on it? If so, 1st just reboot it, if it keeps coming back, it might be time for a new operating system. When I perform this service I generally replace the hard drive if the computer is 3 or more years old. It is a minor additional expense that prevents a bad hard drive from causing a quickly recurring problem.
The computer may say to put the O/S disk in and reinstall Windows. Note however that that disk usually wipes the hard drive clean and will destroy any of your personal data. Make sure you understand what you’re doing and have backed up anything important to you. Once this has been done the chances of data recovery drop dramatically.
Are you losing money hassling with your equipment, and what is the financial situation like? Computer Services cost money, and so does lost work.

Consider calling us. We’re committed to getting you back to your focus and minimizing the stresses of technology.

by William Small

Very professional and affordable service. This is the most professional computer service that I have ever dealt with. They are also very honest. Customer service is excellent as well. Give them a try for yourself.

Ben Yost
Friday February 2, 2024

I have a Windows Xp Hard Drive Computer. I use this Windows Xp Computer because I am only able to do things that I am not able to work on any other Computer from Windows 7, all the way to the present of Windows 11. I use Xp for things such as The classic Software: Musicmatch Jukebox, Surething Disc Labeling, and many other reasons. The Surething Software that I use for CD Printing, it is hard for me to explain about the certain things that I use for CD Album Art, but what I am trying to say is, Surething is exclusive to Musicmatch. I printed up something off of the Internet explaining something like this, which dates back to November 4th, 2002. For well over a year to a year and a half, I have not been able to use it because of Black outs and many other different problems. I have tried so many different things which I will not get into full detail. A few weeks back, I met Will on the phone of Will Get I.T. Done and explained to him my concerns with my Windows Xp Computer that I had since 2006. I let him know that there are things on Windows Xp, that I am not able to do on other modern Computers. Will took a look at it, and to make a long story short, he fixed the Computer up, I am able to copy CDs in an Mp3 format, Burn CDs the way most modern Music Software products are not able to do, and most importantly, Print CD covers of The Album Artwork which starts through The Musicmatch Jukebox Version 10 Software, and then ending with The Surething Version 5 CD/DVD Labeler. I will admit, I still like to do things in life Old School Style, and there is nothing wrong with that, and with the help and support of WILL GET I.T. DONE, I am able to accomplish what I have not been able to do for almost a year and a half. WILL GET I.T. DONE is highly recommended. I am very thankful for the time they took to help me in getting what I have not been able to do for a long time, and it’s back. Once again, I thank you WILL GET I.T. DONE.

John Story
I can’t say enough good things about Will. He created a surround sound system that fixed our somewhat-smart TV and a wonderful multi-room music system. i wanted to keep our existing components out of the landfill and he figured out a perfect solution incorporating them to accomplish all of our goals. He’s clever, creative, and worth every penny.

Kathleen Anderson
I was surprised that I could get a technician to come to my home at a time that was convenient to me and that he turned up on time! Thank you for the excellent network service and keep it up guys, will recommend Will Get I.T. Done Inc for sure.

Harry Tompson