VISCA setup with RGBLink Mini and Fomako PTZ

Posted on September 8, 2024September 8, 2024 by wgid

Will Get IT Done zipping along the information highway

Will Get IT Done was called in to diagnose and deploy a VISCA Pan Tilt Zoom camera for a small field recording project for the Moose Lodge. The customer was using a RGBLink Mini and a Fomako PTZ camera. We completed the request.

I had a weird, gnarly connection problem that NO ONE at four other sources, including Apple/Mac and the subject website, could help me with. I kept looking for a solution for 4 weeks. Finally remembered Will Get I.T. Done. Was completely nervous because this was my last chance to get this resolved. Jonathan was so friendly and professional. He worked and worked and after over a serious hour of effort was able to find a work-around that solved my problem. He never wanted to give up! I was amazed he continued to bear with me and did not surrender like everyone else did at all the other outlets. He even called me in the evening on his own time to make sure it was working for me. I couldn't have asked for any better effort and a resolution at last. Totally happy and highly recommend!

Sally Diehl
So much practical.information to keep my laptop connected and up to date! Thank you, Will Smalls.

Kati George 4 Ward 8
Will's company always gives me wonderful service. It's amazing how he and his employees can figure out the solutions to what seem to me to be impossible things.

Robert Caffrey
This a revue for Will Get I.T. Done on Nov 14 2022 I had Yves Pom come over to install my new printer and was so pleased the way he handled the prosses. Very professional, he knew exactly what to do, and very personable. I will recommend this company to all my friends. If you need help with any computer, printer problems, this is where you want to call: Will Get I.T.Done. Mr. Walters

Arthur Walters